Via di Cavina, 14, Pugnano,
56017 San Giuliano Terme.
Pisa, Tuscany - Italy.
Tel/Fax: +39 050 851 405
Mobile: +39 346 322 3021
tuscany@lucertola.info

Terms & Conditions

Vacation Rental

Lettings are from Saturday to Saturday with arrival times being from 15.00 onwards. Vacation on the day of departure is required by 10.00 a.m.

Rental includes: bed and bath linen, water, gas and electricity. Gas central heating is metered and for guidance is in the region of 15 to 20 Euros a day.

The cottages are professionally cleaned at the end of each stay (included in the rental price). A small surcharge may be levied should extra cleaning prove necessary.

Reservation

Bank account details will be provided at time of booking.

Payment can be made in one of two ways:

By Cheque
made payable to La Lucertola and paid in at any high street bank.
Bank Transfer
please quote your name as your payment reference.

Late Bookings

In the event that a booking is made less than 12 weeks prior to arrival, payments should be made in two installments: 30% of total rental price at time of booking and 70% of total rental price 6 weeks prior to arrival.

Security Deposit

A security deposit of £200 (€250 if paying in Euros) is required along with the booking deposit. The amount will be refunded in full, less any damages, breakages or extra cleaning charges no later than two weeks after the end of your holiday.

Cancellation

Refund of amount paid at time of cancellation:
100% – Up to 16 days after making the booking.
90% – From the 17th day after making the booking to the 42nd day (42nd day not included) prior to arrival.
60% – From the 42nd day to the 28th day (28th day not included) prior to arrival.
20% – From the 28th day to the 7th day (7th day not included) prior to arrival.
10% – From 7th day to one day prior to arrival (not included)
0% – Day of arrival.

Cancellation insurance is therefore strongly recommended.

Party Number

Please advise us of all members in your party and please inform us of any special requirements (e.g. cot, high chair, stair gate, foldaway beds)

N.B. We reserve the right to alter or change amenities if necessary. Clients will be informed accordingly beforehand.

Insurance

We request that the Client and his/her party are insured for all risks associated with the rental of the property.

General Conditions

We will ensure that, on arrival, the bedrooms are made up and ready for use in accordance with the your instructions (e.g. bedroom configuration: double/twin/single beds, cot etc).

The Client is advised to contact us or our keyholders with any problems encountered during his/her stay.

When we receive your deposit we will send a confirmation of the booking which is also a receipt for the deposit.